CoVid-19 Information and Resources

Updated 3.12.2021

 

Blue Ridge wants to make every effort to help residents as best we can during this difficult time. We encourage you to explore the programs available near you.  Click here to find rental assistance programs for your area.



The COVID-19 Rental Housing Support Initiative provides a mental health resource library to assist the multi-family industry employees and residents while coping through the pandemic and beyond.  Click here to access this free library of information and resources.



We are continuing to closely monitor COVID-19 and the recommendations put forth by the CDC as well as federal and state officials.  As such we have implemented the following actions to aid in reducing COVID-19 risk for our employees, customers, and the supplier partners.

  • Requiring face coverings for all person to person interactions.
  • Heavily encouraging frequent and thorough hand washing or the use of hand sanitizer and providing sanitation stations.
  • Following social distancing, occupancy protocols, and mass gathering guidelines at all times. Floor clings are used to mark appropriate waiting distances.
  • High-traffic and high-touch areas are disinfected frequently; after every customer if possible.
  • Asking risk qualifying type questions of prospects and residents before interacting or entering apartment homes.
  • We have a “no hand shake” policy for our associates.
  • Amenity access and services will resume based on our ability to comply with governmental requirements for maintaining/operating those areas. Restrictions on the use of amenities that are open will be posted at the entry to each.
  • No refreshments are being offered to residents/guests. Resident gatherings are suspended.
  • The use of golf carts for leasing purposes is suspended. No passengers are permitted.
  • Virtual leasing is highly encouraged.
  • Proper PPE is worn during the completion of all service requests. We are supplying supplies and “how to” videos for requests that can be addressed by the resident.
  • Employees are doing daily temperature and symptom checks. Equipment and work spaces are not shared and contact tracing protocols are in place.
  • Cleaning protocols for all office, clubhouse, interior amenity/common areas, and pool area include
  • o    A frequency of at least twice daily (mid-day and closing)
  • o    Wiping all contact surfaces with CDC approved disinfectant
  • o    Emptying trash receptacles
  • o    Vacuuming or mopping floors
  • o    Straightening chairs, tables, equipment
  • o    Restocking wipes and paper products as needed
  • o    PPE must be worn during this cleaning time

 

Virginia Residents:  Click here to view our Infectious Disease Plan