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Updated 10/20/2020

Blue Ridge wants to make every effort to help residents as best we can during this difficult time. The following is a list of rental assistance programs specific to COVID-19.  We encourage you to explore these programs and any other assistance programs applicable to your area.


Salvation Army - Searchable database of support services by zip code, city, or state.  They also offer counselors available via phone (in English and Spanish) to help people connect with local services at 844-458-4673.


Call 211 - 211 is a universal number (similar to 911 and 311) for community information and referral services. It is intended to connect individuals and families in need and the appropriate community-based organizations and government agencies based on their situation and location. Wait times can be long, but you will be able to speak to a representative to give you additional resources.

The Housing Opportunity and Prevention of Evictions (HOPE) Program - is a new statewide initiative that provides rent and utility assistance to eligible low- and moderate-income renters experiencing financial hardship due to the economic effects of COVID-19.  Renters should call 2-1-1 if they need rent or utility assistance. Callers will be screened by 2-1-1 for eligibility and will be referred to a community partner agency to complete the application process. Renters can also apply online at nc211.org/hope.

Resident Relief Foundation - Organization dedicated to helping responsible residents stay in their apartments during an unexpected financial emergency. You can apply for support, and managers can refer residents for financial aid. Learn more about our partnership with RRF.

NC Restaurant Relief Fund - Who can apply? Any hospitality employee of a North Carolina restaurant or hotel facing significant financial hardship due to a lay-off, furlough or reduction in hours as a direct result of the Coronavirus Pandemic – COVID-19.

NC Artist Relief Fund - This fund has been created to support creative individuals who have been financially impacted by gig cancellations due to the outbreak of COVID-19. 100% of donated funds will go directly to artists and arts presenters in North Carolina.

Help with Bills - Residents can learn about government programs to help pay for home energy bills and other expenses.


Virginia Housing is now administering relief for renters experiencing financial difficulties due to the COVID-19 pandemic through the Virginia Rent and Mortgage Relief Program (RMRP).  https://www.vhda.com/BusinessPartners/PropertyOwnersManagers/Pages/RMRP.aspx


Raleigh/Durham/Chapel Hill - https://www.triangleaptassn.org/blog/renter-resources-amid-covid-19

Greensboro/High Point/Winston-Salem - https://www.piedmonttaa.org/financial-assistance

Greater Charlotte Area (serving 11 counties) https://drive.google.com/file/d/1jhKhyv7a9hknOTW_Q3UbD7iLpzRB2KCw/view

Durham County Social Services: Crisis Services - Residents of Durham County. For most of the programs, families must qualify according to income guidelines. For more information, please call 919-560-8000. Learn more.

Orange County Emergency Housing Assistance - The Emergency Housing Assistance fund was created under the Risk Mitigation and Housing Displacement Fund to help Orange County residents with low incomes secure and maintain stable housing. Learn more. Questions? Contact the Housing Helpline at HousingHelp@orangecountync.gov or 919-245-2655

Telemon Corporation - Telamon will begin taking applications for tenants needing rental assistance in Wake County on Monday, August 10. There is $20 million available to spend on providing arrearage payments and ongoing assistance. Interested tenants/landlords can contact their offices for more information at 919-899-9911 or housing@telamon.org. 

Wake Prevent! - Wake Prevent! is referral-based and accessible through the Coordinated Entry System for Wake County residents. To access Wake Prevent! as well as shelter and support services, individuals can call (919) 443-0096, email HW_AH@partnershipwake.org, or visit any of these Coordinated Entry Access Sites to set up an appointment. 

Wake County - House Wake! - The House Wake! Eviction Prevention Program seeks to prevent the displacement of Wake County renter households that suffered a loss of income as a result of COVID-19. Learn more, email housing@telamon.org, or call 919-899-9911.


We have implemented the following actions to aid in reducing COVID-19 risk for our employees, customers, and the supplier partners.

Requiring face coverings for all person to person interactions.

Heavily encouraging frequent and thorough hand washing or the use of hand sanitizer and providing sanitation stations.

Following social distancing, occupancy protocols, and mass gathering guidelines at all times. Floor clings are used to mark appropriate waiting distances.

High-traffic and high-touch areas are disinfected frequently; after every customer if possible.

Asking risk qualifying type questions of prospects and residents before interacting or entering apartment homes.

We have a “no hand shake” policy for our associates.

Amenity access and services will resume based on our ability to comply with governmental requirements for maintaining/operating those areas. Restrictions on the use of amenities that are open will be posted at the entry to each.

No refreshments are being offered to residents/guests. Resident gatherings are suspended.

The use of golf carts for leasing purposes is suspended. No passengers are permitted.

Virtual leasing is highly encouraged.

Proper PPE is worn during the completion of all service requests. We are supplying supplies and “how to” videos for requests that can be addressed by the resident.

Employees are doing daily temperature and symptom checks. Equipment and work spaces are not shared and contact tracing protocols are in place.

Cleaning protocols for all office, clubhouse, interior amenity/common areas, and pool area include

• A frequency of at least twice daily (mid-day and closing)

• Wiping all contact surfaces with CDC approved disinfectant

• Emptying trash receptacles • Vacuuming or mopping floors

• Straightening chairs, tables, equipment

• Restocking wipes and paper products as needed

• PPE must be worn during this cleaning time



We know this is an unprecedented time of uncertainty and anxiety for our residents. We also know that many of our residents are suffering from job losses, furloughs and reduced hours. Fortunately, there is help available. 

Direct Payments - The federal government will be making one-time cash payments directly to our citizens. These payments should be issued during the month of April either by check or direct deposit. How much will you receive?

Individuals earning less than $75,000 will receive $1,200.

Married couples earning less than $150,000 will receive $2,400.

If you have children, you will receive $500 per child.

Individuals earning more than $75,000 and less than $99,000 – and couples earning more than $150,000 and less than $198,000 – are eligible for a lesser amount.

Enhanced Unemployment Benefits - Congress is enhancing state unemployment to provide more income and to cover more people. *See below for specific state links.

Adds $600 per week for four months on top of state unemployment.

Adds up to 13 weeks of additional unemployment benefits to those already enrolled but who are nearing the end of benefits.

Expands the program to include a number of workers not normally eligible to receive unemployment benefits. This includes:

o    Freelancers

o    Independent contractors/gig workers

o    Self-employed

o    Those with limited work history

o    Employees who are still employed, but whose hours have been reduced

It is important to apply as soon as possible.  To help expedite aid, the federal government is funding the first week of benefits to encourage states to waive traditional waiting periods, but it may still take a couple of weeks to be processed

Other Resources

Financial assistance:  https://www.usa.gov/disaster-financial-help

Help with Utility Bills:  https://www.usa.gov/disaster-financial-help#item-214124

Small Business Help covering paychecks:  https://www.sba.gov/funding-programs/loans/paycheck-protection-program 

Food programs:  https://www.usa.gov/disaster-financial-help#item-214625

We’re Here to Work with You

We understand there may be a delay in your ability to access these benefits.  If that’s the case, please talk to us.  We are offering payment plans and waived late fees for those directly impacted by COVID-19.

We’re all in this together and all deserve safe and clean housing.  We are thankful for the hard work of our employees in keeping our community operational and all they continue to do to prepare for and mitigate the negative consequences of the COVID-19 pandemic. We remain heartened by the stories of neighbors helping one another.  Communities working together to stay safe is what will get us through this crisis, and we are here for you.

State Unemployment Links

North Carolina

To file a UI claim online:  https://des.nc.gov/apply-unemployment

To file a claim by telephone number:  1-888-737-0259

South Carolina

To file a UI claim online:  https://dew.sc.gov/individuals/apply-for-benefits/claims-process

To file a claim by telephone number:  1-800-529-8339


To file a UI claim online:  http://www.vec.virginia.gov/unemployed/online-services/apply-for-unemployment-benefits

To file a claim by telephone number:  1-866-832-2363



To file a UI claim online:  https://www.mdes.ms.gov/unemployment-claims/claims-information/

To file a claim by telephone number:  1-888-844-3577



Our thoughts are with those who have been affected by the current unprecedented events in our world. We understand that the current state of affairs creates fear and uncertainties and that no one is exempt from this crisis. Please know that we are vigilantly monitoring the COVID-19 situation and have put necessary precautions in place to help prevent the spread of disease in our apartment communities.

The situation is constantly changing and local, state, and national governments are taking action to aid individuals who are unable to work during this time. As details of these packages become available, we will do our best to provide resource information to any resident who has been unable to work and is concerned about their ability to pay rent. We are working to develop flexible payment solutions for those directly impacted by COVID-19 and will have details available before April 1st. If you are impacted, please continue to keep your Community Manager updated on your individual situation.

If you need immediate help with basic needs, please call the United Way’s helpline at 211.

Again, we recognize that these are unsettling times and we want you to know that your well-being is our priority.

Blue Ridge Property Management

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Blue Ridge Companies will take your project from idea into development and will continue to manage your properties using the highest standards.

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We offer a professional, challenging, and fun work environment with a focus on success, and most importantly, our residents.

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Our Mission

"Creating a positive impact for all we touch so that we leave each

community better than we found it."

By following this credo, Blue Ridge associates separate themselves on a daily basis from traditional real estate developers and managers. By always asking ourselves the hard questions of "Is it in the best interest of the community; is it in the best interest of our clients; and is it in the best interest of our people", Blue Ridge is able to develop and maintain only the highest of standards in the development and management industries. At Blue Ridge, we believe that Positive Impact is not attained by doing things the "easy way" but by doing things the right way.   

In order to create a Positive Impact we start by establishing a strong internal culture which is the foundation of a healthy company.